Tech Alert!

Avalanche (crimeware-as-a-service infrastructure)
“Avalanche” refers to a large global network hosting infrastructure used by cyber criminals to conduct phishing and malware distribution campaigns and money mule schemes. View detailed information

SCCAOR Tech Support

As part of your member benefits, SCCAOR Tech Support provides assistance on technology related issues at no cost*. Trained, professional support techs will provide hardware, software and network support. We also offer customized technical assistance by appointment where you work directly with a tech team to address your technical needs**.

Common technical services provided are:

  • PC hardware diagnostics, installation & repair
  • Software installation & troubleshooting
  • Virus protection & recovery

Members will have access to:

  • Drop-off service at our facility.
  • The Support desk for phone support.
  • Referrals to reputable technology specialist for members needing higher level assistance.
  • **Tech Assistance by appointment

For technical service requests or general technical questions, use the request form to have one of our technicians contact you or use our online Chat for instant live support.

Service and Drop-off Hours:
9:00 am – 4:30 pm

Service TypeMember PricingNon-Member Pricing
*Hardware, software and network support – 1 device (up to 3 repairs per year)FREE$150
Additional repairs or repairs to additional devices (up to 3 additional repairs or devices per year)$39.95$150
**Tech Assistance By Appointment – 1 hour session$39.95$150

Support Request

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