SCCAOR and SILVAR worked collaboratively to clarify language in the County Shelter in Place Ordinance surrounding private showings. Previously private showings and walk-throughs were not allowed when an occupant was living in the residence. We are pleased to announce the County Shelter in Place Ordinance has been amended to read as follows:

Service providers that enable real estate transactions (including rentals, leases, and home sales), including, but not limited to, real estate agents, escrow agents, notaries, and title companies, provided that appointments and other real estate viewings must only occur virtually or, if a virtual viewing is not feasible, by appointment with no more than two visitors at a time residing within the same household or living unit and one individual showing the unit (except that in-person visits are not allowed when an occupant is present in a residence

With this language change, private showings and walk-throughs can now occur on properties when the occupant has left the residence.

These new guidelines shall become effective at 11:59 p.m. on May 3, 2020 and will continue to be in effect until 11:59 p.m. on May 31, 2020.

The same protocol applies for photographers, appraisers and inspectors entering the property.

You can read the full updated Shelter in Place Order on the County’s website.

REALTORS® can now apply for Pandemic Unemployment Assistance (PUA) through the California Employment Development Department (EDD). Here are three tips from SCCAOR Member Richard Calhoun who applied successfully on Tuesday, April 28th:

1) Hand type in all entries. Text that is copied and pasted might get rejected in many of the sections of the application.

2) REALTORS® type of work is “Salespersons”. It appears that the capital “S” and the “s” at the end of the word are both required to avoid an error message.

3) For Annual Income, do not use “$” or any commas.  You do need to include the decimal point and cents.

This whole process should take about 20 minutes to complete.

The fastest way to apply for benefits is through the  “UI Online” website.

You can also apply for PUA by phone, mail, or fax. Click here to learn more

Learn more about the Pandemic Unemployment Assistance on the EDD website

It is with profound sadness that we inform you of the passing of Tracey Lee, our Membership Manager. She passed away unexpectedly on Wednesday, April 8.

Tracey joined SCCAOR on January 21, 2000, and has been a valued member of our Association and the real estate community for the past 20 years. Her positive energy and smile were her trademark. Tracey was an incredibly giving person, always willing to go the extra mile to help our members. Even in her last acts, as an organ donor, she will be helping many other lives.

Please keep Tracey’s family in your thoughts and prayers as they go through this difficult time. If you would like to send a card to Tracey’s family, you can mail it to SCCAOR and we will forward it to her family. Our mailing address is 1651 North 1st St. San Jose, CA 95112.

All REALTORS® and affiliates that will be operating as an Essential Business during Shelter-in-place needs to prepare a “Social Distancing Protocol” for each property in Santa Clara County that will be listed or have any projects completed at it. It is not required that the protocol is posted on each property, but it is encouraged. All listing agents and service professionals entering the property should keep a completed Social Distancing Protocol on their person.

Remember: You may not host an open house. All showings should be done virtually if at all possible.

If a private showing must occur:

  • Only a single REALTOR® and a maximum of two others from the same household can be in the house at any time. The occupants of residence must not be present before any private showing can occur.
  • Please download a copy of the Social Distancing Protocol form by clicking the button below.
  • A copy of this form should also be provided to each employee performing work at the facility.  All Essential Businesses shall implement the Social Distancing Protocol and provide evidence of its implementation to any authority enforcing this Order upon demand.


C.A.R.’s Best Practice Guidelines are a good benchmark to practice safe real estate transactions. However, it is important to remember that the County Ordinance is stricter in certain areas and takes precedence. You can view a copy of the full Ordinance on the County’s website.

This video gives an overview of the form as it pertains to REALTORS®:

President Trump today signed the “Coronavirus Aid, Relief, and Economic Security Act’’ (CARES Act), a bipartisan stimulus bill to help Americans affected by the coronavirus pandemic. SCCAOR would like to send a huge thank you to C.A.R. and NAR for all their lobbying efforts towards this bill. Their work helped ensure that small business owners, the self-employed and independent contractors were included in the federal response to this national crisis. This package includes forgivable SBA loans for independent contractors as well as Pandemic Unemployment assistance.

For more information on how to access benefits included in the CARES Act, see C.A.R.’s FAQs on Financial Resources for REALTORS® and Financial Resources for Brokers.

SCCAOR is excited to offer a new FREE member benefit, AgentEDU!

AgentEDU is an online learning company that simplifies the complex business of residential real estate by teaching practical skills for real world situations. They provide short, succinct, digestible information when you want it! With 4 learning levels and 70+ topics, each 10 minute lesson will provide you with nuggets of information to help keep your skills sharpened.

Members can learn more and sign up for a free 1-year subscription by clicking the button above or visiting

The recent “Shelter in Place” Order in Santa Clara County will have a significant impact on the way you will conduct your business in the coming weeks.

We’ve put together a Transaction Resource Center to provide you with current updates, frequently asked questions, and additional resources to help you better understand how the current changes will affect how you do business.

We will continue monitoring the situation and will be updating this page as new information is announced. The Transaction Resource Center also has a form where you can submit additional questions that are not currently included on the site.


In response to the “shelter in place” restrictions recently announced by the Health Officer of the County of Santa Clara, we will be temporarily closing our offices in both San Jose and Gilroy and our staff will be working remotely until April 7th. These office closures will go into effect on Tuesday, March 17th. There are several ways that you can get in touch with us if you have any membership related issues or questions:

Additionally, SCCAOR will be canceling all broker tours until April 7th. We also suggest you seek the advice of your broker and consider the wishes of your clients in how to market their properties at this time.

We will continue to monitor the situation and provide updates as they become available. We understand that this can be a very stressful time for you and we want to be available as a resource for you and your business during these trying times.

A Message from SCCAOR President Sandy Jamison:

As concerns over COVID-19 continue, SCCAOR Leadership would like to assure you that we are taking prudent measures to ensure the health and safety of our members and staff.

Effective immediately, we are pausing all SCCAOR Tour & Marketing meetings. While these meetings are postponed until further notice, the actual tours will still be happening. We urge everyone who puts their house on tour to practice all health and safety measures in order to contain this virus. We will also be canceling all larger events taking place in our office, including the Brunch n Learn event that was scheduled for March 20. The California Association of REALTORS® has canceled their Legislative Day event in Sacramento that was scheduled for April 28.

The SCCAOR office is currently open to serve you at both our San Jose and Gilroy locations during regular business hours. If you need membership assistance and prefer not to come into the office, you can reach us by phone (408-445-8500), email (, or through our online chat. And as a reminder, you can purchase real estate products from our store’s website and we will gladly ship them to you.

We’ve also taken several steps to ensure a clean environment in our offices. We are wiping down desks and other high touch areas throughout the day with disinfecting wipes. We’ve removed chairs and spread out the tables in our training room to provide ample social distancing between members and these rooms are deep cleaned by our janitorial staff each night. Our staff is also currently exploring options for how we can continue to bring educational content and other services in a virtual environment.

NAR has recently released “A Guide for REALTORS®” on their website with useful information regarding how this may impact the real estate industry and additional precautions you can take to minimize the risk of infection.

Our goal is to be nimble and responsive to your member needs during this health crisis. We will be closely monitoring the situation and will make further announcements as needed to keep you well informed.


Sandy Jamison
SCCAOR President

The Santa Clara County Association of REALTORS® (SCCAOR) on Thursday February 12, 2020, chose to revoke its endorsement of Jim Zito for San Jose City Council District 8 in the March 3, 2020 primary election.

“Our Association strives to endorse candidates that support REALTOR® Party values and also exhibit the highest level of moral fiber,” said SCCAOR President Sandy Jamison. “The alleged domestic abuse that Jim Zito forced upon his family is completely out of line with the values that we believe in as an Association. For these reasons, we are no longer endorsing Candidate Jim Zito.”

Neil Collins, SCCAOR CEO, said that these allegations were deeply concerning.

“We are extremely troubled to learn about the recent allegations against Jim Zito,” said SCCAOR CEO Neil Collins. “If any of these allegations are true, they are in direct conflict with the SCCAOR brand and everything we stand for.”