It is impossible to look back on the past year without mentioning the impact COVID has made on our lives. I am proud of the progress we have made together, despite the many challenges.  When I was installed as your 2021 SCCAOR President in January of this year, we lived in a very different world than we did when I began as President-Elect in January of 2020.

The landscape for the Real Estate Industry continues to change at an unprecedented rate, but we continue to evolve and pivot to navigate unchartered territory.  Collectively, we persevered through countless challenges, and I am extremely proud of our accomplishments.

Through the course of the year, we launched hybrid classes and meetings including the Board of Directors and Committee Meetings, and returned to in-person events.  We successfully hosted the Annual Golf Tournament, the Member Appreciation BBQ, fundraisers in support of the Down Payment Assistance Fund, a live Pumpkin Auction to benefit Katherine R. Smith Elementary School, and our Member Appreciation Holiday Mixer.

To strengthen and expand the relationships between SCCAOR and the Broker Community, we moderated three Broker Forums this year, which were held via Zoom. Although we were limited to a virtual setting, we laid a strong foundation for future forums.

In 2021, we also brought back the SCCAOR Education Committee and, with the hard work of staff and the committee, have expanded class offerings for our members.  Another highlight this year is the establishment of a new SCCAOR Committee, the Diversity, Equity, and Inclusion (DEI) Committee. This new committee will bring more diversity into the leadership of SCCAOR.

Our Leadership Team also completed a thorough review of all SCCAOR’s policies, updating them so they are just as relevant today as when they were initially established. We also purged several policies that were no longer relevant.

After completing the policy review, we took on the long-overdue project of identifying our Core Values. Through an intensive process, we settled in on the following Core Values: Welcoming, Dedicated, and Dynamic. These three values are very representative of SCCAOR’s culture and will help keep future leadership and staff focused.

Our Santa Clara County REALTOR® Foundation is setting up a First-Time Homebuyer Down Payment Assistance Program.  After receiving a $50,000 grant from C.A.R.’s Housing Affordability Fund, we matched the grant with funds from our Foundation to launch a $100,000 DPA Fund that will assist first-time homebuyers to start to build wealth through homeownership.

As I bid you farewell as SCCAOR President, I join a prestigious list of Past Presidents. I will continue my service on the Board of Directors and will support 2022 President Lisa Faria through the next chapter in SCCAOR’s history.

It is certain that we do not know what the future holds. However, I am confident that through the leadership of the Board of Directors and Committee Chairs, along with the support of a dedicated SCCAOR staff, we can remain optimistic that we will continue to accomplish great things together.

To the 6,500+ REALTOR® and Affiliate Members of SCCAOR, I thank you for the trust you placed in me to lead and guide our Association over this past year.


Doug Goss
2021 SCCAOR President


After 3 1/2 years with the Santa Clara County Association of REALTORS®, Tim Beaubien, Government Affairs Director will be leaving SCCAOR.  Though we are sad to see Tim go, we are happy for Tim to be pursuing a new opportunity as REALTOR® Party Director with the Arizona Association of REALTORS®.  “I am incredibly impressed with Tim and how fast he ascended here at SCCAOR.  He has a bright future ahead of him,” said Neil Collins, SCCAOR CEO.

Tim has been an integral part of our organization and he will be missed by his fellow coworkers and SCCAOR members alike. “I will truly miss working with the SCCAOR staff, leadership, and all of the members. I am excited to be staying in the REALTOR® Party family and for this new chance for professional growth,” shared Tim.
Join us in congratulating Tim as he steps into his new role.  If you have any questions for the Government Affairs Department, please contact

The Santa Clara County Association of REALTORS® is pleased to announce the promotion of Jodee Sousa to Director of Education and Events.

“I am honored to be promoted to Director of Education and Events at SCCAOR.  Making events fun and education beneficial for our membership has always been my passion, and I look forward to many more years to come as part of the SCCAOR Family,” said Jodee Sousa.

Neil Collins, SCCAOR CEO shared, “Jodee has been an incredible addition to the team.  Starting with us over four years ago as an Events Coordinator, she has advanced to Manager, and now to the Director of Education and Events.  She works so hard for the members and truly loves what she does.  Her promotion is well deserved.”

SCCAOR is thrilled to announce that Brenda Hernandez has joined SCCAOR as the new Special Events Coordinator. Hernandez will work under our Education & Events Director, Jodee Sousa, to assist with SCCAOR events.

“I am excited to work as a team with SCCAOR and ready to meet new SCCAOR members,” shared Brenda Hernandez.  Hernandez joins SCCAOR after spending over ten years in the real estate industry.  She also shared, “I am ready to host great and fun events at SCCAOR!”

“SCCAOR is lucky to welcome Brenda to our SCCAOR Family. I am looking forward to working with her as she plans events and more for our members,” shared Jodee Sousa.

We would like to congratulate Diana Guitierrez, our Membership Coordinator, on her five-year anniversary with the Santa Clara County Association of REALTORS®. Diana joined SCCAOR on September 19, 2016.  “Diana has always proven to be someone we could rely on to tackle the most difficult tasks.  I am so grateful to have her on our team,” shared Neil Collins, SCCAOR CEO.

Kimberly Hernandez, Membership Services Manager, says, “Diana’s presence on the SCCAOR Membership team has been invaluable!  She commits herself to uphold the SCCAOR values and vision and her dedication is deeply appreciated.”

“My favorite part of my job is that I learn something new every day,” says Diana.  “And, working with our members is always exciting.”

In her free time, Diane enjoys hanging out with her dogs. “I have a handicapped dog and a puppy and I value the time I spend with them,” Diana said.

Diana also likes going to the movies, hiking, and reading.

As of December 1, 2021, your XpressKEY is no longer supported by Supra.

All XpressKEY holders must transition to eKEY to avoid service interruption.


The eKEY® is a simple app you can download on your smartphone.

No more remembering to charge and bring an extra device – your phone is your key!

The SCCAOR Membership Services Team is on standby to activate your new key at both the San Jose and Gilroy Locations.
Activation can not be finalized via telephone and MUST be finalized in person.

(To avoid longer wait times, appointments are recommended but not required.  Walk-ins are welcome!

Why has Supra phased out the XpressKEY?

XpressKEYs run on 3G and the device will no longer work once cellular carriers phase out 3G network services.  As network providers like AT&T and others move towards 5G, the 3G network is expected to shut down.

As a result, Supra has announced the discontinuation of the XpressKEY and XpressKEY users must transition to the Supra eKEY before December 1, 2021, to avoid service interruption.


More About the Supra eKEY

With over 3,000 local SCCAOR members that are already utilizing the SUPRA eKEY for keybox access, don’t delay and make the transition today!


So, what’s next? 
  1. Download the Supra eKEY app onto your smartphone or tablet.  There is no cost to download the app.  The app is inactive until you have enrolled in a subscription.
  2. Once you have downloaded the app, schedule an appointment with our Membership Services Department to activate your eKEY subscription and authorize your eKey app.  (Walk-ins are also welcome.)



  1. Improved functionality.  No more carrying around an additional device — your smartphone IS your key.  Or if you want to use a separate device, the eKEY can be used on an Apple Watch or with a tablet.
  2. Improved connectivity.  The app works even when you don’t have good reception. As long as the app is updated once daily while within cell tower coverage or while on wifi, you are good for the entire day — regardless of how remote your showing area may be.
  3. Accessibility.  The app supports biometric authorization (Face and Touch ID) so you can quickly access the app. And, the eKEY provides you with the option to input your PIN code only once per day and will remain active until midnight of that day.
  4. Easy download.  Downloading the app is quick and easy. Search your App or Play Store for “Supra eKEY”. Download typically takes less than 30 seconds.  Once you have downloaded the eKEY app, contact SCCAOR at (408) 445-8500 to authorize your eKEY.
  5. Monthly billing.  The eKEY is billed monthly, as opposed to an annual fee. Because billing is monthly and there’s no physical device to buy or rent, it’s easy to cancel via email if you no longer need the service.

Additional features designed to streamline your business:

  • Listing information displayed after a keybox has been opened
  • Track your keybox inventory
  • Read your keyboxes to view all activity
  • View your Call-Before-Showing (CBS) keybox codes
  • Easily monitor your showings on your listings in the eKEY app
  • Use the Agent Alert feature to send alert messages via email or text

Learn more about the Supra eKEY HERE.

Please email or call (408) 445-8500 with any questions.

Raymond Hernandez joined SCCAOR in February of 2020 as a temp to assist in the Membership Department.  In July 2021, he joined the Membership Team as a full-time Membership Coordinator and will be stationed at the San Jose SCCAOR office on Mondays and in the Gilroy SCCAOR office Tuesdays through Thursdays.

“Raymond has proven to be a valuable member of the team over the past several months and we are excited to offer him a full-time position at SCCAOR,” shared Neil Collins, SCCAOR CEO.

Raymond was born in Sacramento, California, and moved to Idaho during elementary school.  He returned to the Bay Area eight years ago, and now resides in San Jose.

“I am excited to work for the Santa Clara County Association of REALTORS®,” said Raymond Hernandez.  “And I am excited to serve our members in any way possible.”

Raymond will work alongside our Membership Team to help new members join SCCAOR and assist current members with anything related to their Association membership.  “We are very happy to have such a dedicated member on our team assisting our REALTORS®,” said Kimberly Hernandez, Membership Services Manager.  “We look forward to his continued success!”

Raymond is an avid chess player and used to compete in high school basketball and track & field. He still loves to watch basketball and is a huge Golden State Warriors fan.

August 2, 2021

ALL persons, regardless of their vaccination status, MUST wear face coverings at all times in indoor public settings and businesses, per the August 2, 2021, Universal Indoor Face Covering Order by the County of Santa Clara Public Health Department.

So what does this mean for Agents and Brokers showing properties and holding open houses?

This mandate applies to all real estate showings of any kind.  Realtors and members of the public are required to wear well-fitting masks at open houses and property showings, regardless of vaccination status.

Brokerage Office Guidelines

  • Brokerage offices are classified as a public setting, and as such, everyone is required to wear a mask.
  • As a business, brokerage offices are REQUIRED to implement the indoor face-covering order.

The Following Guidelines Remain for Open Houses and Showings

  • No physical distancing for attendees, guests, and customers
  • No capacity limits (for gatherings under 5,000 attendees)
  • No cleaning requirements (However, CalOSHA recommends cleaning high-touch surfaces such as door handles, handrails, faucets, countertops, etc…)
  • No PEADs or any type of sign-in required
  • No restrictions on door-knocking and distribution of promotional materials, including flyers and business cards

Contact C.A.R. Member Legal Services at (213) 739-8282 for additional guidance

Continue to follow SCCAOR updates as guidelines continue to evolve. Updates will continue to occur and will be posted to the Transactions Resource Center in real time.

Click below for additional resources:

After conducting extensive interviews with potential candidates for the Santa Clara County Association of REALTORS® Board of Directors and Officers, the SCCAOR Nominating Committee has selected the following candidates to serve as the Association Leaders in 2022. 


Petition: Candidates for officers or directors, other than those candidates selected by the Nominating Committee, may be nominated by written petition on a form provided by SCCAOR. You may pick up the petition form at the SCCAOR Office. The petition must be signed by 150 or more REALTOR® members in good standing and be delivered to the Chief Executive Officer at SCCAOR no later than 12:00 PM on August 20, 2021.  If you have any questions, please contact Alma Moreno or Neil Collins at (408) 445-8500.


Officer Candidates selected by the Nominating Committee:

  • Lisa Faria, President
  • William Chea, President-Elect*
  • Kraig Constantino, Vice-President
  • William Rehbock, Secretary/Treasurer


Director Candidates selected by the Nominating Committee:

  • Karen Nelsen
  • Kelly Hunt
  • Amber Martines
  • Doug Goss**
  • Lori Robitaille Biasca***


The 2021 SCCAOR Nominating Committee was comprised of:

  • Gustavo Gonzalez, Chairperson (Past President 2019)
  • Sandy Jamison, Vice-Chairperson (Past President 2020)
  • Rick Smith, (Past President 2017)
  • Stephen Theard, (Treasurer 2019 & 2020)
  • Barbara Lymberis, (Past President 2012)
  • Steve Hanleigh, (Past President 2002)
  • Pam Foley, (Past President 1998)
  • Jen Beehler, (Current SCCAOR Director)
  • Brad Gill, (Current SCCAOR Director)
  • Nancy Robinson, (SCCAOR Member)
  • Lupe Silva, (SCCAOR Member)
  • Wendel Jones, (SCCAOR Member & Grievance Committee Chair)
  • Anne Hansen, (Past SCCAOR Vice-President and Board of Director)

* 2022 President-Elect will automatically become 2023 President

** Per SCCAOR policy, the immediate Past President is given a three-year term.

***Per SCCAOR Bylaws, one director shall be designated by the South County REALTORS® Alliance to serve a one-year term from January 1, 2022, through December 31, 2022.